The Alpine School of Wood Carving offers an exchange or refund for all items sold in our store within the first 30 days. Simply return the item(s) with the original packaging (if applicable) specifying a request for exchange or refund. All tools, knives, and sharpening stones are guaranteed free of manufacturing defects for a period of 1 year from the original purchase date. Any wood products must be returned within the 30 day period without markings or cuts. Items returned visibly worn or damaged through neglect will not be accepted. Knives returned with a sharpened blade may not be accepted.